Returns & Refunds for 4Ever Thoughtful Gifts

Returns & Refunds

At 4Ever Thoughtful Gifts, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Return Eligibility

• Returns are accepted within 14 days of the delivery date.

• Items must be unused, in their original packaging, and in the same condition in which they were received.

• Proof of purchase may be required.

Non-Returnable Items

The following items cannot be returned or refunded:

• Customized or personalized items.

• Complimentary gift tags.

• Items that have been used, damaged after delivery, or returned without their original packaging.

Damaged or Defective Items

Please inspect your order upon delivery. If your item arrives damaged or defective, contact us within 48 hours of delivery at [email protected].

To help us resolve the issue as quickly as possible, please include:

• Your order number.

• A brief description of the problem.

• Clear photos of the item and the packaging.

Refunds

Once your return is received and inspected, we will notify you by email regarding the status of your refund.

If your refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or card issuer.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we made an error with the order.

Original shipping charges are non-refundable, except when the return is the result of our error or a damaged or defective item.

We recommend using a trackable shipping service or purchasing shipping insurance for returned items, as we cannot guarantee that we will receive your returned package.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return your eligible purchase for a refund and place a new order.

Contact Us

If you have any questions or need return instructions, please contact us at:

Email: [email protected]

Thank you for shopping with 4Ever Thoughtful Gifts. We appreciate your support and the opportunity to serve you.